FAQ

Orders are prepared in Paris within 2–4 business days and shipped worldwide with La Poste. Shipping costs are calculated at checkout based on weight and destination.

Free shipping to France and the EU on orders over €150.

More details in our Shipping policy.

We ship worldwide from Paris. For orders outside the European Union, customs duties and import taxes may apply depending on your country and are paid by the recipient.

Collect your order for free at Canal Saint-Martin (28 rue Yves Toudic, 75010) or Saint-Germain (30 rue Dauphine, 75006). Choose “Pick up” at checkout and we’ll email you when it’s ready.

Magazines can only be returned if they arrive damaged or if you received the wrong item.

Books and other items can be returned within 14 days of delivery, unused and in their original condition.

More details in our Returns policy.

Some publications may show slight marks or imperfections due to independent print production and international shipping. We do our best to make sure every copy arrives in excellent condition.

For any question about an order, a collaboration or wholesale: contact@bonjourjacob.com